Valued My Life Handmade customers,

We appreciate that these are uncertain and worrying times for our customers, our employees and our wider communities. The health and safety of both our staff and valued customers are our top priority and at the core of every decision we make.

We have been closely monitoring the Coronavirus (COVID-19) situation as it unfolds. As a business, we believe that it is crucial we support government guidelines in helping the reduction of the transmission.

We are diligently following guidance and best practice from the Government in order to protect both our employees and our customers. During this period, we will be supporting our employees to work remotely where possible, to promote safe social distancing and to protect the health and well-being of our global workforce. We will continue to develop on these preventative measures in order to protect both our staff and our customers.

Please rest assured that our teams are working tirelessly to ensure that our products are available to you when you want them and that they are delivered in the safest way possible. We will continue to work collaboratively with our partners to ensure a ‘business as usual’ approach where possible.

I would like to take a moment to thank our colleagues for their incredible efforts during these unprecedented times. The dedication and commitment they have shown is truly inspiring.

And to our customers, thank you for your continued support. It is challenging times like these that we cannot underestimate the collective power of standing side by side, working together and supporting one another.

You have our commitment that we will continue to work tirelessly to minimise disruption to our services at what is an uncertain time for all.

Take care of yourselves and of each other,


Richard Birse
CEO & Global Board Member